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Add your contracts, policies, price lists and handbooks, and Temperate uses them in its answers. Open Library in the rail, then Knowledge.
The Knowledge page with its three levels

Who sees what

Guests only see a file when you share it: open its menu and select Share with guests.

Add documents

Select Add at the top, and choose a level. Files can be up to 50 MB. See File types. Temperate checks and reads a new document first, and can then use it. If a document says Could not be read, it may be unclear or have a password. Delete it and add it again.

Find, move and delete

Use Search the knowledge to find a document by name. Open a document’s menu to Rename, Move or Delete it. You can’t undo deleting a document.